The Color Bar Salon Guidelines:
Tardiness Policy:
Please arrive on time for your appointment, as we have reserved this time specifically for you. However, we understand that delays happen, so we allow a 15 minute grace period. If you arrive later than this, we may need to adjust or reschedule your service. In the event we are running behind, we appreciate your patience and kindly ask that you inform us if you are on a tight schedule so we can do our best to accommodate your schedule and get you out on time.
Cancellation Policy:
We kindly ask for at least 48 hours notice for cancellations, rescheduling, or any changes to your appointment. This allows us to better accommodate all of our clients. Cancellations or changes made with less than 48 hours notice will be subject to a fee of 50% of the scheduled service total. If you do not show up for your scheduled appointment, a fee of 50% of your scheduled service are required to reschedule and a 50% deposit must be made to schedule your next appointment.
Service and Product Satisfaction Policy:
If you’re not completely satisfied with your service, please contact us within 5 days of your visit and we will gladly make the necessary adjustments at no additional charge with the original stylist who performed the service. For retail purchases, exchanges are accepted within 30 days for the full purchase amount. Please note that we do not offer refunds on services or products.
By booking with us, you agree to our policies. In the rare case that a refund is granted for services, we reserve the right to discontinue future appointments.
As always, we thank you for your understanding of these policies and thank you for your cooperation and support!